Keep clients informed with transparent project updates, share progress in real-time, and build lasting relationships through clear, professional communication.
Project updates spread across emails, meetings, and messages
Clients can't see real-time project progress
Time-consuming creation of status reports and updates
Late client feedback leading to expensive revisions
Clients uncertain about project progress and value delivered
All project information accessible in one place
Live project dashboards for instant visibility
Automatic status reports and milestone notifications
Quick approval and feedback collection tools
Branded reports and client-friendly interfaces
Everything you need to keep clients informed, engaged, and satisfied with project progress.
Provide clients with their own branded portal to view project progress, timelines, deliverables, and communicate with your team.
Generate professional progress reports automatically based on completed tasks, milestones, and team activity. Keep clients informed without manual effort.
Secure messaging system for direct communication between your team and clients within project context.
Streamlined approval processes for deliverables, designs, and milestones with clear feedback collection.
Integrated calendar system for scheduling client meetings, reviews, and project check-ins.
Share sensitive documents and deliverables securely with access controls and audit trails.
Automatic notifications for project updates, deadline reminders, and important milestones.
Built-in tools for collecting client feedback, ratings, and testimonials throughout the project.
Real stories from teams who've improved client satisfaction through transparent communication.
Creative Agency Sector
"Since implementing Worklenz client communication features, our client satisfaction scores increased by 40%. Clients love being able to see real-time progress and provide feedback instantly. We've reduced revision cycles by 60% and improved project approval times significantly."
Business Consultancy Firms
"Our clients now have complete visibility into our methodology and progress. They can see the value we're delivering every step of the way. This transparency has led to more contract renewals and referrals than ever before."
Software Development Community
"Our clients used to feel like development was a black box. Now they can see daily progress, understand what features are being built, and provide input early. This has dramatically improved our project success rate and client relationships."
Freelance Professional Community
"As a freelancer, professional communication tools give me a competitive edge. Clients see me as more organized and professional compared to others. I've been able to increase my rates and get more repeat business."
When clients can see exactly what you're working on and how their project is progressing, they develop confidence in your abilities and processes.
Clients worry less when they have visibility into project status, deadlines, and deliverables.
When clients can see work in progress, they can provide feedback early, preventing costly revisions later.
Clear documentation of work completed helps justify your fees and demonstrates the value you're delivering.
Common questions about using Worklenz for client communication
The client portal provides controlled access to project information. Clients can view progress updates, deliverables, and timelines at their convenience while you control what information is shared. Automated progress reports keep clients informed without requiring manual updates.
Yes, clients can review deliverables, provide comments, and approve work directly in the portal. Set up approval workflows that automatically notify your team when client feedback is received, streamlining the revision and approval process.
Create separate client portal access for different contacts with appropriate permission levels. Maintain conversation history, organize communications by project, and ensure all client interactions are documented and accessible to your team.
Create a structured change request process where clients can submit requests through the portal. Track change requests, assess impact on timeline and budget, and communicate approvals or adjustments transparently with full audit trails.
Join teams who've improved client satisfaction by 40% with Worklenz.
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